IPTV Canada
Contact & Support
Orders, free trials, setup help and account questions. We answer by email in English and French.
Before You Contact Us
App not working?
Close the app, restart your device and router, then log in again. Most issues clear right away.
No login email?
Check your spam or promotions folder and search for IPTVCA before writing to us.
Need setup help?
Tell us your device model and the app you use, and we send the steps for that device.
Wrong login details?
Username and password are case-sensitive. Copy them exactly from your email, without spaces.
Looking for prices? See our IPTV plans or start with the free 24-hour trial.
Support
Common Questions
How do I order a plan?
Choose a plan on the pricing page, fill in the order form and pick Interac e-Transfer or crypto. Your login follows by email once payment is received.
My channels show 'No information' in the TV guide. Why?
Some channels don't publish guide data. Refresh the EPG in your app's settings; if a channel still shows nothing, the stream itself works normally.
Live TV works but movies don't. What should I do?
Update your IPTV app and clear its cache, then reload the playlist. If it still fails, write to us with your app name and device.
Can I write to you in French?
Yes. Support answers in English and French. Write in the language you prefer and we reply in the same one.
Do you provide the IPTV app?
Your subscription is the login; the app is the player you install on your device. We tell you which apps work well on your device.